You can specify locales for your tenant and your business site locations. Workers at the business site locations inherit that locale.
When you enable a Workday-supported language, Workday displays self-service pages and business process notifications in that language for all users in the associated locales. If your locale isn't associated with a Workday-supported language, then Workday displays in English.
To determine the language that displays, Workday evaluates the:
User's selected language.
User's selected locale.
Selected language of user's location.
Selected locale of user's location.
Selected language of the tenant.
Selected locale of the tenant (the default is US English).
To troubleshoot, follow this order:
- Check employee's account preference
- Go to Location Hierarchy then drill into Business Site details
- Go to Edit Tenant Setup - Global and look at Languages
